Life happens.
Keep your device safe
from the
unexpected with Swap Protect.
Whether you're subscribed to a device plan or a SIM-only plan, enjoy protection that keeps you connected when the unexpected happens.
Why Device Protection?
Because Accidents Happen. A cracked screen, accidental spill, or lost device can happen anytime.
Device Protection helps you get back up and running with minimal disruption and unexpected costs.
✅ Affordable protection
✅ Fast claims process
✅ Coverage for everyday mishaps
✅ Peace of mind wherever you go
One Plan. Full Device Protection.
Enjoy comprehensive coverage designed for device subscription customers, from $0! Or, subscribe at a monthly fee, as low as $8 a month with purchase of a device from us.
What's Covered?REPAIR SERVICE
Assist in coordinating repair services with brand's authorised service centers
We provide transparent updates throughout the process, and all repairs come with a service guarantee for your peace of mind.
ACCIDENTAL & LIQUID DAMAGE
Life happens — and when it does, your device is protected. This includes:
- Cracked or shattered screens
- Damage from accidental drops or impact
- Liquid spills, submersion, or moisture exposure
- Physical damage that affects usability or performance
Our goal is to get you back up and running as quickly as possible.
THEFT PROTECTION
If your device is stolen, you won’t be left stranded. With Theft Protection, you’re covered when:
- Your device is taken without permission
- Theft occurs in public spaces or during travel
- Your device is snatched or forcefully taken
We’ll guide you through every step — from documentation to delivery
Screen Protection for SIM Plan Subscribers
Dropped your phone? We've got your screen covered.
SCREEN CRACK PROTECT
Receive coverage for accidental screen cracks, helping you get your display repaired without the stress of unexpected repair bills.
Perfect For
- SIM-only subscribers
- Customers who want affordable protection
- Everyday device users
Enjoy 3 months on us.
Subscribe
Add protection when you sign up for your eligible plan.
Stay Protected
Enjoy coverage throughout your subscription period.
Make a Claim
Submit your claim when an eligible incident occurs.
Get Back Online
We'll help you repair, replace, or resolve your issue quickly.
FAQs.
Ans.
How does the Trade-In process work?
1. How does the Trade-In process work? Just follow three simple steps: Check your device value online Send in your device using our pickup/drop-off options Receive your final value after verification It’s fast, easy, and hassle-free.